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Online Shopping FAQ's

The Predator Ridge Online Shop is committed to providing the same world class service renown throughout Predator Ridge Resort. If you have any questions please contact us using one of the methods listed on our site or through email at: theshop@predatorridge.com.

 

Shipping

The Shop is proud to use Canada Post for all your shipping needs.  All orders are fully traceable and a tracking id will be emailed to you upon shipment of your order.

Orders are shipped Monday through Friday and are usually shipped within 24 hours of being placed. Shipping is unavailable on weekends and major holidays.

Shipping is available throughout Canada & the US only.  We do not at this time ship internationally. 

 

Please note: once packages leave the Predator Ridge premises we cannot be responsible for Canada Post/USPS delivery performance.

 

If you have any further questions about shipping, please contact us at: theshop@predatorridge.com. You may also contact us by the phone or fax. Please view the numbers in the Contact Us section of our website. 

 

Returns

If you are not satisfied for any reason with your purchase or gift from The Shop please do not hesitate to return or exchange it within 30 days of the purchase date. Simply follow the steps below or contact: theshop@predatorridge.com.

 

- Pack the item securely. Enclose a copy of the Packing Slip you received with your order or a copy of the Purchase Receipt. Please note the reason for your return.

 

- Please include a contact name, email address and daytime phone number.

 

- Return shipping address:

Predator Ridge Resort
Attn: Online Store Returns
301 Village Centre Place
Vernon, BC V1H 1T2
Canada

 

- Credit for returns will be refunded to the credit card used for the original purchase; please allow one or two billing cycles for the credit to show on your credit card statement.

 

Please note: Predator Ridge only accepts returns on unwashed, unworn merchandise with all original tags attached. There are no returns or exchanges on final sale merchandise.

 

Exchanges

- Pack the item securely. Enclose a copy of the Packing Slip you received with your order or a copy of the Purchase Receipt. Please list exchange details.

 

- Include a contact name, email address and daytime phone number.

 

- Exchange shipping address:

Predator Ridge Resort
Attn: Online Store Returns
301 Village Centre Place
Vernon, BC V1H 1T2
Canada

 

- Please allow 7 to 10 days for your exchange to be processed.

 

Promotional Offers

From time to time, Predator Ridge may offer special promotions on various items in the online store.  Promotional offers may not be combined with any other promotions currently offered by Predator Ridge Resort. Promotional offers are not valid for cash or cash equivalent. No substitutions allowed. Predator Ridge Limited Partnership. reserves the right to modify or discontinue these offers at any time. Offers valid only at the Predator Ridge Online Shop. If you have any questions please contact us at: theshop@predatorridge.com.